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MyTown Account

Welcome to the Town’s online account service where you can conveniently:

  • View current utility bills
  • View current invoice amount
  • Choose to receive email notifications of bills

How to Access your Online Account

Watch the VIDEO

  1. Obtain your key information
    • Access your unique access code here (confirmation email will be sent – check spam folder if not received)
    • Locate your utility account number one of the following ways:
      • View a past utility bill in the top right corner
      • In your online banking – saved under the Payee “Town of Qualicum Beach – Utilities”
  2. Register Your MyTown Account
    • Go to MyTown
    • Select the Register tab
    • Enter your details and select Create an Account
    • Select the Login Tab to login
  3. Add Your Utility Account
    • Click on the Utility Bills icon in the middle of the screen
    • Select “Add a new utility account”
    • Enter your account number (printed on a previous bill)
    • Enter your access code (locate here)
    • Select “Add Account”
    • Under Your Accounts, select account from the dropdown
    • Click on your account number
    • Click on the invoice date icon and your bill will display

MyTown Account

Access the Town’s online portal to view your account.

Register Here
paying bills with computer, paper and caluculator